MTN telecommunication group has rolled out its policy of No ID, No cash-out today, Friday, April 2, 2021.
The policy is to ensure that mobile money customers present a valid ID card that matches the name on the mobile money account. Customers with Ghana Card, Passport, Voter ID, Drivers license, SSNIT card, NHIS Card can withdraw their monies.
MTN is currently working with the Bank of Ghana to put together an agent registry, which will ensure that any agent sanctioned by one operator will also be blacklisted by the regulator and will not be able to work for any other operator.
The reason for this was to make the service better while protecting customers from fraud.